Give Your Patients Access to Doctor-led Care.
Right at Your Counter.
Affordable, physician-reviewed treatment for common infections. No insurance required. Prescriptions filled on the spot.
Built by a rural family physician. Designed for independent pharmacies that put patients first.
If we can't provide treatment to patients, or they don't need it, we'll tell them.
Many patients leave without a prescription because they didn't need one.
**Not for emergencies. Care is provided with physician oversight.
Note: Prescriptions are sent to pharmacies in minutes (when appropriate).
- Physician-designed and physician-reviewed
- No system integration required
- No cost during the 90-day pilot
- Patients pay only when treatment or documentation is appropriate
ChatRx is led by Dr. Tod Stillson, MD – 30+ years in clinical practice.
We won't prescribe unless it's right.
Many telehealth platforms are built to prescribe. ChatRx is built differently.
Since our launch, 1 in 3 patients have left without a prescription. Not because we couldn't help. Because they didn't need one, and we told them that directly. Your pharmacists will appreciate working with a service that respects antibiotic stewardship.
That's what responsible medical care looks like.
Your Patients are Delaying Care They Can't Afford.
Independent pharmacies see it every day:
- Patients asking for advice on infections they can’t afford to treat
- Uninsured and cash-pay customers with no affordable options
- Families choosing between the prescription and the doctor visit
- Customers driving to urgent care and paying $75-150 just to be seen
You’re already the trusted healthcare destination in your community. ChatRx lets you offer something more.
Not a Telehealth Kiosk - This is Real Medical Care
ChatRx provides structured, physician-led treatment for low-acuity acute infections. Patients complete a symptom assessment, get evaluated by our clinical system, and every qualifying case is reviewed by a licensed physician before any prescription is written.
$25 flat. No insurance. No surprise bills.
Prescriptions go directly to your pharmacy.
Get Started with ChatRx for Your Pharmacy.
A Simple, Safe, Three-Step Clinical Process.
Structured Symptom Intake
Patients complete a condition-specific intake using ChatRx’s proprietary symptom checker. Takes about 5 minutes
Automated Triage and Safety Screening
The system applies conservative triage logic and red-flag screening. Patients who need in-person or emergency care are directed there immediately.
Physician Review and Final Determination
All qualifying encounters are reviewed by a licensed physician before treatment. Clinical judgment always overrides automation.
Every Patient Ends in One of Four Clear Outcomes.
Prescriptions are sent to your pharmacy in minutes
Built Conservatively. Reviewed by Physicians.
- Proprietary symptom checker accuracy exceeding 90 percent for supported conditions
- Triage categorization accuracy exceeding 96 percent
- Red-flag logic tuned to err on the side of exclusion
- Meaningful percentage of users are appropriately told no in support of antibiotic stewardship
- Many paid visits result in no prescription
All asynchronous encounters are reviewed for quality and safety.
Dr Stillson and the ChatRx Medical Advisory Council oversee clinical quality and protocol design.
This is physician-directed clinical automation, not autonomous AI care.
Patients Don't Need Appointments .
Clear Scope. Common Conditions.
Treated through ChatRx:
- Urinary tract infections (UTI)
- Sinus infections
- Strep throat
- Pink eye (conjunctivitis)
- Ear infections
- Upper respiratory infections
- Bronchitis
- Skin infections
- And 30+ other acute condition
Not treated through ChatRx:
- Emergencies
- Chronic disease management
- Controlled substances
- Medication refills
- Pregnancy-related concerns
Patients outside our scope are directed to appropriate care.
Why Independent Pharmacies?
You’re already the front door to healthcare in your community. Patients trust you. They come to you first.
ChatRx lets you extend that trust into actual treatment:
- Serve cash-pay patients who have no affordable options today
- Keep patients local instead of losing them to urgent care chains
- Strengthen community relationships by solving a real problem
- Increase foot traffic from patients who fill their prescriptions with you
This isn’t about replacing anyone. It’s about giving your patients access to care they’d otherwise skip or delay.
Operationally Simple.
No Disruption to Your Workflow.
- Tablet or kiosk setup at your pharmacy (we provide guidance)
- Minimal staff training required
- No software integration needed
- Patients self-serve the symptom assessment
- Prescriptions route directly to your pharmacy system
- Staff can assist patients who need help with the interface
Your team doesn’t practice medicine. They provide access to it.
Try it Without Financial Risk.
During the pilot:
- Your pharmacy pays nothing
- ChatRx handles all clinical services
- Patients pay $25 only when treatment or documentation is appropriate
- No long-term contracts
We built this pilot so pharmacies can experience the value before making any commitment.
Designed for Independent Pharmacies.
Best fit includes:
- Independent community pharmacies
- Rural pharmacies serving underserved populations
- Cash-pay or limited-insurance patient bases
- Pharmacies looking to differentiate from chains
Chain pharmacies and PBM-dominated environments require separate arrangements.
Built by a Physician Who Gets it.
ChatRx was founded by Dr. Tod Stillson, MD, a rural family physician with 30+ years of clinical experience. He built ChatRx because he saw patients delay care they couldn’t afford, and watched independent practices and pharmacies struggle to serve them.
This isn’t Silicon Valley telehealth. This is practical, physician-led care designed for real communities.
Let's see if this makes sense for your pharmacy.
The next step is a short discovery call to understand:
- Your patient population and their needs
- Your current workflow
- Whether a pilot makes sense
No obligation. No pressure. Just a conversation.
ChatRx was built by a rural family physician who understands that the real cost of care is not just financial; it is time, energy, and longevity in practice.
© 2025-2026 ChatMD, Inc.
All Rights Reserved
**ChatRx is not for emergencies. All medical care is provided with physician oversight. AI tools assist clinicians and do not provide independent diagnoses. If symptoms worsen or you need urgent help, seek in‑person care or call 911.