On-Demand Telehealth for Common Infections. Available 24/7.

Secure, Chat-based Care. No Video Required.

*Care is currently available in IndianaIllinois and Michigan.

Care When You Need It, Without the Waiting Room

It’s late at night, and you, or someone in your family, isn’t feeling well, and you’re trying to decide what to do next. The doctor’s office is closed, urgent care feels overwhelming, and the emergency room isn’t the right fit.

Our secure, chat-based telehealth platform guides you through a free AI-assisted symptom intake and connects you with physician-reviewed care. Information is reviewed by licensed clinicians, and if appropriate, care may be provided through an online visit. No live appointment required.

ChatRx focuses on a defined set of common, non-emergency health concerns that are appropriate for asynchronous, online care.

Whether you’re starting a visit for yourself, your child, an aging parent, or someone you support, ChatRx is designed to make access to care simpler and more convenient.

Our 3 Step Process

Acute Infections Require Quick Action.

Conditions We Treat

ChatRx is designed to provide quick and convenient virtual telemedicine services. Click on each section to view the conditions ChatRx treats:

ChatRx

Access to Care for Common Infections

When you need care quickly and can’t see your primary doctor, ChatRx provides a convenient alternative

***Treatment plans may include prescriptions if medically necessary and appropriate.

The ChatRx Story

Meet the Driving Force Behind ChatRx.

Our Treatment Philosophy

Prioritizing Patient Wellbeing.

At ChatRx, we are committed to the idea that your health journey starts with listening. By truly understanding your experiences, we can deliver care that not only addresses your medical needs but enhances your well-being. Our AI-assisted solution delivers prompt, personalized care for acute illnesses, backed by the latest advances in telemedicine and physician-led protocols.

Empathy in Care

Placing professional care for common conditions within reach of every consumer.

Commitment to Excellence

Making healthcare for common infectious conditions budget-friendly and accessible.

Patient-Centered Approach

Providing 24/7 access to licensed providers and treatment plans whenever you need them.

Continuous Innovation

Connecting you with licensed physicians who utilize national standards of care to ensure safe, evidence-based treatment.

More about ChatRx

Making Medical Care Accessible, Convenient & Affordable

Frequently Asked Questions

ChatRx provides asynchronous telemedicine care for 39 common acute conditions, from sinus issues and UTIs to skin and eye conditions. Our AI-assisted platform gathers your medical history, which is then reviewed by a licensed physician to determine the appropriate treatment plan.

Treatment may include prescriptions if medically necessary, along with work/school notes to document your care. All of this happens without requiring a video call or scheduled appointment, so you can access professional care whenever you need it.

ChatRx uses a simple 3-step process to that takes a few minutes:

  • Symptom Assessment: Use our AI-assisted chat to share your symptoms. In just minutes, the intake process confirms if your current symptoms match the services we provide.
  • Physician Review: Your secure medical profile is created for review. A licensed provider evaluates your chart and history to determine the appropriate medical treatment plan.
  • Treatment & Care: You receive your digital treatment plan. If clinically indicated, a prescription is sent directly to your pharmacy of choice – all available 24/7 for your convenience.
  • Access to Licensed Providers: Expert care anytime, anywhere, for straightforward medical issues.

  • Affordable, Transparent Pricing: Simple flat-fee structure without hidden fees or insurance requirements.

  • Private & Secure: A HIPAA-compliant experience that protects your personal health information.

  • Healthcare on Your Terms: Say goodbye to waiting rooms and high costs and get the care you need, when you need it.

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We keep our pricing simple and transparent:

  • Free Symptom Assessment: Start here to confirm if your condition is eligible for telehealth.

  • $25 Medical Consultation: This flat fee covers the provider evaluation, treatment plan, and work/school note.
    (Prescriptions are included in the plan if medically necessary).

  • $10 Caregiver Notes: For standalone work/school notes for those caring for someone else.

  • Pharmacy Savings: Access to discount cards to help you find the lowest prices for medication at your local pharmacy.

There are no hidden fees or surprise charges.